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Ordering Information
To order by e-mail, please use: orders@prolinguaassociates.com
click here To
order online
To order by phone, call
the PLA hotline: 800-366-4775
To order by fax:
Print up an order form
(PDF file), fill it out and fax it to: 802-257-5117
Mailing Address:
Pro Lingua Associates
P.O. Box 1348, Brattleboro, Vermont 05302-1348 U.S.A.
SAN 216-0579 · ISBN Prefix 0-86647
Fed ID 03-0307311
For more information on:
Prices
Payment Options
Foreign Orders
Shipping
Rush Orders
Bargain Basement
Previewing Materials
PRICES
List prices include educational and institutional discounts. Subject
to change without notice. FOB Brattleboro, VT.
PAYMENT
Checks and money orders should be made out to: "Pro Lingua Associates,"
or we welcome Visa, MasterCard, or American Express; $15 minimum. All
orders must be pre-paid unless accompanied by an institutional purchase
order. Our terms on billed orders: net 30 days.
FOREIGN ORDERS
Contacting Our Overseas Distributors
Specify AIR or SURFACE shipping, or
we will send surface.
Pay in U.S. dollars only, using Visa,
MasterCard, or American Express, or a check drawn on a U.S. bank, or
a U.S. postal money order. Do not send checks drawn on foreign banks.
Fastest foreign service - for air or surface shipping: Use Visa,
MasterCard, or American Express
For surface shipping: Prepay 50% of list price book total ($10 min.)
Regular foreign service: Ask for a proforma invoice; specify air or
surface shipping. Books will be sent upon payment.
SHIPPING (DOMESTIC)
12% on the list price of the book total; $5.00 minimum.
We generally ship within 72 hours of receiving orders. Small orders
are shipped via Book Post (USPS Media Mail) or Library Rate.
RUSH ORDERS
If you need special service (air mail, UPS, or other couriers), the
shipping and handling charge maybe somewhat higher than in the schedule
above.
BARGAIN BASEMENT
Sometimes books are returned to us slightly damaged in shipping or slightly
shopworn. If you want to buy them at a 10% discount, please mention
this when you place your order.
PREVIEWING
Pro Lingua will be pleased to send single copies for examination and
evaluation for 60 days on a pre-paid basis. If you wish to return the
materials, pack them carefully and mail them with a copy of your receipt,
postmarked within 60 days of the sale date; you pay the return postage.
When we get the books in saleable condition, we will refund your money
immediately. Please mark your order "For Examination."
Teachers wishing to evaluate a text for possible course adoption may
order a single copy on behalf of their institution to be sent on approval
with an invoice (list plus shipping, net 60 days or return of the book
in saleable condition with all postage paid). An authorized signature
and institutional billing address are required. Please mark your order
"On Approval."
To return a book you have for examination or on approval, we recommend
that you pack it carefully and return it prepaid by UPS or certified
mail to provide proof of return delivery.
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Pro Lingua Associates
ESL/EFL Book Publishers
P.O. Box 1348, Brattleboro, Vermont, 05302-1348
USA
Fax: 802 257 5117 Phone: 802 257 7779
Pro Lingua HOTLINE for information and orders:
call Elise @ 800 366 4775
e-mail: info@prolinguaassociates.com
If you would like to visit us
or for courier and freight deliveries, our offices
are at:
74 Cotton Mill Hill, Suite 315A, Brattleboro,
Vermont 05301
© 2005-2009 Pro Lingua
Associates
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