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Contents
Introduction
to the Teacher
Sample
lesson Unit 4
Business Communication Strategies
in the International Business World
Based on the Kehe's best-selling Conversation Strategies, Scott
Smith's business book teaches the
vital everyday language typically used in all aspects of running
a business, from being comfortable with small talk to effective
teamwork on business plans and marketing strategies.
Essentially, the goal of Scott's book is good
communication, the context is the world of international business,
and the result is successful business people - good communicators.
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Business Communication Strategies
in the International Business World
by Scott Smith
Intermediate to Advanced
High School, University, Adult
Business Communication Strategies - text $24.50
ISBN 13: 978-0-86647-306-4
ISBN 10: 0-86647-306-8
Business Communication Strategies - .
Teacher's Handbook and Answer Key $14.00
ISBN 13: 978-0-86647-314-9
ISBN 10: 0-86647-314-9
Business Communication Strategies - 2 CD's $15.50
ISBN 13: 978-0-86647-307-1
ISBN 10: 0-86647-307-6
Business Communication Strategies - Text/2 CD's $40.00
ISBN 13: 978-0-86647-308-8
ISBN 10: 0-86647-308-4
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How does it work? There are 24 units. At the heart of each
unit are communication strategies (skills) that business people need
in order to be successful communicators. These strategies include:
* showing interest and appreciation
* offering assistance
* telephoning
* making decisions
* motivating others
* holding meetings
* handling criticism
* presenting ideas
In addition to these on-the-job face-to-face areas of activity, the
text also covers writing résumés, interviewing, emailing,
and communicating off the job while traveling.
In a careful sequence of activities,
* the learners are presented with the things people say (strategies)
in the process of, for example, showing interest and appreciation.
* Then they practice using these strategies (showing interest and appreciation).
* Next they read about some aspect of the strategy (for example, how
to deal with not being appreciated).
* At the end of each unit, there is an activity in which they carry
out tasks (such as applying the Johari Window to see themselves as communicators
who do or do not show interest and express appreciation).
The two CD's feature native-speakers expressing in dialogue
the discourse of everyday business communication, for example, the things
people say to show interest and appreciation - "What's going on?"
and "I couldn't have done it without you."
The Teacher's Handbook and Answer Key includes tips for using
the material, complete scripts of the dialogues, answers to the sequencing
and matching exercises, and a section of "vocabulary cards"
- sheets of 12 business-related terms that can be cut up and made into
cards for practicing over 200 business terms that are used throughout
the text.
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deliveries, our offices are at:
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© 2005-2014 Pro Lingua Associates
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